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Emergency Centre representatives meet on 16 March to discuss eCall
Creation date: 30 March 2006
Emergency Centre representatives met in Madrid on 16 March 2006 to discuss eCall - the pan-European in-vehicle emergency call. Generated either manually by a vehicle occupant or automatically via activation of in-vehicle sensors, such a call will establish voice contact with the nearest emergency centre (Public Service Answering Point) and automatically transmit key data about the accident.
The eCall Driving Group will now investigate further Spainís concerns and issue a study on false calls. The study will look into similar systems currently on the market triggering alarm calls to service centres. In addition, the Madrid Public Service Answering Point has agreed to make available the information about an automatic distress call system implemented in 3000 taxis in Madrid. Spanish experiences from implementing and running this system could potentially be used to minimise the probability for false alarms resulting from eCall implementation.
Should the study conclude that there is a real risk of a substantial increase in false calls, Spain has suggested that an intermediary centre between the vehicle and the 112 Emergency Centres be established. Such a solution would however require that the emergency authorities introduce quality control mechanisms and that the intermediate operator work under the control of the local, regional or national emergency authorities.
Visit to the Emergency Centre in Madrid
Thanks to the Centro Emergencias 112 de la Comunidad de Madrid the event was a success and included a visit to the Emergency Centreís facilities for the participants.
More than 50 participants followed the discussion on eCall
More information about this meeting can be found here.
For more information about eCall, please visit the eCall Toolbox.
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eSafety Support is a European Commission funded project coordinated by ERTICO - ITS Europe